Privacy Policy

At Albion Farm Gardens, we are committed to safeguarding your personal information and ensuring that your privacy is protected. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with us, whether online through our website or social media platforms, or in person at our venue.

1. Information We Collect

We may collect and process the following types of personal information:

  • Personal Identifiers: Name, email address, phone number, and postal address.

  • Booking Information: Details related to your wedding or event, such as the date, number of guests, and specific requirements.

  • Payment Information: Billing address and payment details for processing transactions.

  • Communications: Any information you provide when you communicate with us via email, social media, or other platforms.

  • Online Activity: Information gathered from cookies or similar technologies on our website, including IP addresses, browsing history, and device information.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To manage and coordinate wedding bookings and other events at Albion Farm Gardens.

  • To communicate with you regarding your event, special offers, or updates relevant to our services.

  • To process payments and maintain financial records.

  • To improve our services, website experience, and customer engagement.

  • To comply with legal obligations.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with trusted third-party service providers who assist us with our operations, such as payment processors, IT support, and marketing platforms.

  • Legal Obligations: We may disclose your personal data if required by law or to protect our rights or property.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer required, we will securely delete or anonymize your data.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request corrections to your personal information.

  • Request the deletion of your personal data, subject to certain exceptions.

  • Object to the processing of your personal data or withdraw consent where it has been previously given.

  • Lodge a complaint with a data protection authority if you believe your rights have been infringed.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. While we strive to protect your data, no system can guarantee absolute security, and you share your information at your own risk.

7. Cookies and Online Tracking

Our website may use cookies and other tracking technologies to enhance your browsing experience and collect usage data. You can adjust your browser settings to refuse cookies; however, this may affect the functionality of our site.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technology. Any changes will be posted on our website, and we encourage you to review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Albion Farm Gardens
Email: weddings@albionfarmgardens.com.au
Address: 893 Paterson Road, Woodville NSW 2321